ERP User Performance
ERP systems enable your company to make gains in efficiency, productivity and transparency. However, as with other such innovations, these systems or system enhancements only lead to the desired results when the users know how to work with and benefit from the new systems.
We have developed learning methods with which we provide optimal support to your employees in this learning phase.
Our methods ensure the critical fine-tuning that is necessary between humans and technology: They begin where your employees work with ERP solutions. Powerful support tools help to quickly bring your users up to speed. This way you can reduce the apprehension of employees when faced with using new ERP software and you can integrate the new processes much faster. Your employees are also motivated right from the beginning and are more productive.
We excel at producing training concepts for complex, global ERP rollouts. Our efficient training services also mean optimal support for national ERP implementations.
Overview of the ELS service package:
- Assumption of project management
- Definition of training strategy
- Analysis of the training/instruction requirement
- Training design, planning and preparation
- Development of training materials
- Implementation of training measures/courses
- Post go-live support
- User training courses
Bringing humans and technology together!